- Last updated: June 2020
BOA &Co. Partner Pty Ltd (ABN 37 638 040 561) operates https://www.ozetax.com.au. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
To purchase or order our tax return service, you are required to complete the registration form that includes contact information (such as name, email address, and phone number).
If you decide to prepare or file a tax return using the Services, we collect all the information you provide, including your Name, Social Security Number, Driver’s License number, and information about your employment, income, deductions, and any other information included in your return. We refer to this information as “Tax Return Information.”
If you upload a form or other file from your desktop or mobile device, we collect and store those files and/or data.
If you decide to order our service, we may request additional information, including payment information. If you pay using credit card, we will collect financial information such as credit card number and expiration date. As an added layer of protection, credit card information is encrypted via a tokenization method.
When you use our technical support and customer service functions or otherwise contact our support staff, we may collect information about the questions or concerns you submit. In order to improve the quality of Ozetax’s Services, Ozetax may record support calls (after informing you during that call and before the recording starts) or support chat sessions. We may also ask to share your screen for the purpose of resolving your inquiry. When we do so, these screen share sessions may also be recorded for the same purposes.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“ozetax”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data collected to perform better marketing services.
We also use the information we collect to monitor and investigate fraud, identity theft, and other illegal activity and to personalize and improve the Services.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
ozEtax values the privacy and security of consumer information, we do not:
Sell or rent consumer personal information.
Use consumer personal information to market non-tax preparation products or services to consumers; or
Share consumer personal information with outside third parties to be used for their marketing purposes.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.